Refund policy

7-Day Return Policy

You may request a return within 7 days after your order is delivered. To be eligible, the item must be unused, unworn, undamaged, and returned in its original packaging with proof of purchase.

How to request a return

Contact us through the Contact page before sending any item back. Returns sent without prior approval may not be accepted. After approval, we will provide the return address and return instructions.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. We recommend using a trackable shipping service. Original shipping charges are non-refundable.

Pre-orders and cancellations

Pre-order payment is collected in full at checkout. You may cancel for a full refund any time before the order is dispatched. After dispatch, this 7-day return policy applies.

Damaged, defective, or incorrect items

Please contact us as soon as possible after delivery and include clear photos of the item and packaging. If the issue is confirmed, we will arrange a replacement or refund and cover reasonable return shipping costs.

Non-returnable items

Used, worn, altered, personalized, final-sale items, and gift cards are not eligible for return.

Refunds

We will inspect the returned item and notify you of the decision. Approved refunds are issued to the original payment method. Processing time depends on your bank or payment provider.

Exchanges

We do not offer direct exchanges. Return the eligible item and place a new order for the preferred item.